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Q: How does it work?
A: Mail in your shoe and wait up to 4 weeks for your remixed shoe to arrive in the mail.

Q: What if I don't know exactly how I want my custom designed?
A: If you provide a colors or a theme to work with, we can send you some design ideas?

Q: Will I know what my custom shoe looks like before I receive it?

A: Yes, you will receive a draft of your shoe design to approve prior to your purchase.

Q: How long does it take to receive a draft mock-up of my design?
A: Within 3 days of your order request.

Q: Can I use my old shoes?
A: Yes, we provide deep cleaning services for used shoes prior to painting them.

Q: If I use brand new shoes, do I need to mail them in?
A: Yes, feel free to use our address for your order delivery.

Q: How much does this cost?
A: This depends on many factors, including the condition of the starting shoe, the textures involved, and the design. Click "Start" at the top of this page to complete our free virtual estimator form.

Q: Do I pay before or after I receive my order?

A: Before. Your payment will initiate the order fulfillment.

More Questions?

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